Organizational Structure & Institutional Strength
CMDO has an independent Board of Directors (BODs) responsible for the policy-level decisions. The Chief Executive (CE) is the administrative head who along with the Management Core Team is responsible for programs planning and implementation. At the head office level, CE assisted by the Program Director (PD), Director System (DS) along with core managers heading Program Support Unit (PSU), HR, Finance, M&E, and IT&DB. CMDO has a strong Internal Financial, Social and Procurement Audit departments provides strong bases for internal control in terms of compliance and adherence to agreed terms and conditions set-forth in SOPs/donors’ agreements. The field operations are directly managed through field offices. Each field office is managed by District Manager assisted by local field teams.
Financial, HR and Logistic System
CMDO has been managing grants by different donors as per each of their requirements. It has strong internal control mechanism put in place and has operation manuals/standards on Human Resource Management, Finance and Logistics/Procurement. It has a team of professionally qualified finance and accounting personnel as part of the program team. It has been using financial and logistic software of SAP-II and Quick Book Accounting Software. SAP-II being integrated software is also serving as a web based. Additional support, oversight and technical backstopping are provided by Internal Auditors which conducts regular audits of all programs.
Internal Audit Committee
CMDO has an internal audit committee appointed in 2011 by BOD. This committee is entrusted with the function to undertake a periodic review of financial operations. A full time compliance manager is working to ensure general internal and financial control and compliance to CMDO operational standards based on GAAP (Generally Accepted Accounting Principles) and donor agreements. The compliance manager has been mandatorily reporting directly to the internal audit committee of the BOD.
Monitoring, Evaluation & Research (MER)
An appropriately strengthened monitoring, evaluation and research section works to ensure effectiveness, quality of program, and accountability to donors and beneficiaries. CMDO has established internal checks and balances (including hierarchal concurrence) to maintain quality of the outputs to the satisfaction of client. The Unit meets frequently with project staff to review and evaluate the progress, and provide technical backstopping for incorporating findings of monitoring and evaluation in the implementation. CMDO utilizes modern techniques like GIS (Geographical Information System) for tracking activities & beneficiaries maintaining a complete profile of each beneficiaries that includes information and developing a comprehensive data base.
Program Management and Quality Control
All CMDO programs are periodically monitored against predetermined quality/ performance indicators. Purposely, it develops quality indicators matrixes (Indicators Tracking Table (ITTs) as well as Activity Tracking Table (ATTs) for each of the project and being used as integral part of the descriptive reports to the donors. This has been used for ensuring an efficient program implementation as well as providing informed decision provision to the Management for program effectiveness and further expansions. Staff collects data on prescribed indicators matrix regularly and do analysis on sophisticated software and generate reports. After the data is analyzed the performance of each activity is assessed and the results are shared with the concerned staff to address weaknesses and bring improvements. The government and community stakeholders serve as a feedback mechanism to ensure that various activities are taking place according to the implementation plan.